“I host these chargers. I don’t own them.”
This is common with many portfolios. It only changes who can buy a part, not whether it’s worth buying.
This is common with many portfolios. It only changes who can buy a part, not whether it’s worth buying.
Two arrangements
Some properties own their charging hardware and maintain it. Others have a charging network that owns and operates the equipment, holding the service contract while the property simply hosts it.
Both setups deal with the same worn tip. Only the owner can authorize work on the connector.
Your next step
No matter the setup, sort out who will buy the part first.
You can specify and buy the part directly. Send your make and model and we will confirm fit.
Whoever owns the connector buys the part. Reach out to the operator who holds your service contract.
Your service agreement will say who is responsible for a damaged connector. That is your answer.
There is a separate page for that. The economics change when the callout is yours.
The situation is different when you own both the connector and the dispatch.
Either way
Even if a network owns your hardware, send us the details. Knowing which properties are affected helps us connect you with the right party.
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