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FAQs

Fit, materials, and how to swap a worn tip.

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What is ProTip, exactly?

A replaceable tip that mounts on the end of the charging wand and takes the damage meant for the connector. When it wears out, just put on a fresh tip.

What is it made of?

A glass-filled polymer housing. It is built for drops and drive-overs and will not deform up to 300°F.

What happens if the connection overheats?

ProTip manages heat two ways: a solid connection prevents excess heat, and if overheating still happens, built-in sensors stop the charge automatically. The housing stays solid up to 300°F.

Which connectors does it fit?

Fits all J1772 or CCS1 charging connectors. Send your charger make and model and we will confirm fit, since handles can vary.

How is a worn tip replaced?

Swap the tip in seconds with the specialty tool. It also helps prevent theft.

What happens to the cable during a swap?

The specialty tool protects the wand and cable while swapping tips, so your cable stays out of repairs.

Is this sold to consumers?

No. ProTip is sold to whoever owns and manages charging hardware: property teams, hotel engineering, fleet shops, and charging networks.

Will fitting this affect my charger’s warranty?

Check your service agreement before ordering. Manufacturers may not cover third-party accessories or modifications. Tell us your charger brand and we will review the terms with you.

Where does certification stand?

Certification comes after manufacturing, and is not in place yet. That is why we recommend trying tips on one site first. If your spec requires certification before use, let us know and we will update you on the status.

Specification questions

If your spec calls for something not on this page

Tell us your requirements and we will confirm what applies to your sites before you commit.

Each property has different standards, so it is worth checking for your specific sites.

Buy one tip and test it.

Fit it on your worst stall. Order a case once it’s proven itself.

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